Profile
Manage your account details, including personal information, login credentials, and notification settings. Update your profile, change your password, and adjust preferences related to account security and communications. Your profile settings affect how you interact with Mumara and how the system displays information to you.
Access your profile by clicking your avatar in the top-right corner of the screen and selecting My Profile, or navigate directly to the Profile page.
Accessing Your Profile
There are two ways to access your profile settings:
From the Avatar Menu
- Click your profile avatar in the top-right corner of the screen
- A dropdown menu appears showing:
- Your name and email address
- My Profile link
- Security link
- Logout button
- Click My Profile to access your profile settings
User Menu Sidebar
Once on the Profile page, the left sidebar provides navigation between:
| Menu Item | Description |
|---|---|
| My Profile | Personal information, contact details, and locale preferences |
| Security | Password, IP restrictions, active sessions, and two-factor authentication |
Profile Tab
The Profile tab contains your personal and contact information.
Update Avatar
Your profile picture appears throughout the application wherever your user is displayed.
| Element | Description |
|---|---|
| Avatar image | Your current profile picture - displayed as a square image with rounded corners |
| Edit icon | Click the pencil icon on the avatar to upload a new image |
| Remove icon | Click the X icon to remove your current avatar and revert to a default image |
To update your avatar:
- Click the pencil icon on your current avatar
- Select an image file from your computer
- The image uploads and displays immediately
- Click Save to confirm the change
Core Fields
These fields are always present on the profile form:
| Field | Description |
|---|---|
| Email Address * | Your login email address - this is used for authentication and receiving system notifications; changing this changes your login credentials |
| Name * | Your display name shown throughout the application - appears in activity logs, reports, and anywhere your user account is referenced |
Profile Fields
The remaining profile fields are dynamically configured by your administrator. Common fields include:
| Field | Description |
|---|---|
| Mobile | Your mobile phone number with international country code selector - the system uses smart phone input that automatically detects country codes |
| Phone | An additional phone number for contact purposes |
| Country | Your country of residence - selected from a dropdown list of all countries |
| Address Line 1 | The first line of your address |
| Address Line 2 | Additional address information (apartment, suite, unit, etc.) |
| City | Your city |
| State | Your state or province |
| Post Code | Your postal or ZIP code |
| Company | Your company or organization name |
Dynamic Field Types
Administrators can configure profile fields of various types:
| Field Type | Description |
|---|---|
| Text | Single-line text input for short responses |
| Number | Numeric input field |
| Textarea | Multi-line text area for longer content |
| Select | Dropdown menu with predefined options |
| Checkbox | Multiple selection options |
| Radio | Single selection from multiple options |
| Date | Date picker for selecting dates |
Fields marked with an asterisk (*) are required. The specific fields shown on your profile depend on how your administrator has configured the system.
Saving Changes
After making changes to your profile:
- Review your information for accuracy
- Click the Save button at the bottom of the form
- A confirmation message appears when changes are saved successfully
Locale Tab
The Locale tab controls how dates, times, and language are displayed in your account.
Locale Settings
| Field | Description |
|---|---|
| Time Zone | Your local time zone - all dates and times in the application are displayed according to this setting (e.g., "(GMT+05:00) Karachi"); select the time zone that matches your location for accurate scheduling and reporting |
| Language | Your preferred interface language - the entire application interface displays in this language; only installed languages appear in this dropdown |
| Date/Time Format | How dates and times are formatted throughout the application - choose from various formats like "15th of January, 1989 5:00:00 am" or other available options to match your regional preferences |
Why Locale Settings Matter
- Campaign scheduling - When you schedule a broadcast for 9:00 AM, it sends at 9:00 AM in your configured time zone
- Statistics timestamps - Open and click times display in your local time zone
- Activity logs - All logged events show times converted to your time zone
- Reports - Date ranges and timestamps in reports use your locale settings
Saving Locale Changes
- Adjust your Time Zone, Language, and Date/Time Format as needed
- Click Save to apply changes
- The interface updates immediately to reflect your new settings
Best Practices
Keep Information Current
- Update your email if it changes - this affects your ability to log in and receive notifications
- Verify your time zone when traveling or if daylight saving time affects your region
- Use a recognizable avatar - helps team members identify you in activity logs
Profile Security
- Use your work email for professional accounts
- Don't share login credentials - each user should have their own account
- Review your profile periodically - ensure information stays accurate
Locale Accuracy
- Match your physical location for Time Zone to ensure accurate campaign scheduling
- Test date formats by viewing existing records to confirm the format matches your expectations
- Consider your audience when choosing language settings
Troubleshooting
Avatar Won't Upload
Possible causes:
- File too large
- Unsupported image format
- Browser caching issue
Solutions:
- Use images under 2MB
- Use JPG, PNG, or GIF format
- Clear browser cache and try again
Time Zone Changes Not Reflecting
Possible causes:
- Browser cache
- Page needs refresh
Solutions:
- Hard refresh the page (Ctrl+F5 or Cmd+Shift+R)
- Log out and log back in
- Clear browser cache
Language Not Available
Possible causes:
- Language pack not installed
Solutions:
- Contact your administrator to install the desired language
- Check Tools → Languages if you have admin access
Next Steps
- Security - Configure password, IP restrictions, and two-factor authentication
- Application Settings - System-wide settings (administrators only)